Shipping costs will be automatically calculated at checkout based on the delivery destination and order details.We may offer free shipping promotions from time to time. If such promotions are currently in progress, the relevant information will be prominently displayed on the checkout page.Once the order has been shipped, the paid shipping costs will not be refunded.

Your order will ship in 1-3 business days after the order is received.

Currently, we offer delivery services to customers located in the United States and Canada.The available delivery destinations may vary depending on the service coverage of our partner carriers. If you cannot select your region at checkout, it means that delivery is currently unavailable for that destination.

United States:Estimated Delivery Time: 7–12 business days.Canada:Estimated Delivery Time: 7–12 business days.The above delivery times are estimates; actual delivery times may vary due to factors such as customs clearance, weather conditions, or carrier delays.

Shipping costs will be automatically calculated at checkout based on the delivery destination and order details. We may offer free shipping promotions from time to time. If such promotions are currently in progress, the relevant information will be prominently displayed on the checkout page.Once the order has been shipped, the paid shipping costs will not be refunded.

Standard, priority, and express shipping are available within the USA. For questions or concerns, email support@toddletot.us

For international orders, customs duties, taxes, or import fees may apply, depending on the regulations of the destination country or region.These fees are determined by the customs authorities of the destination country and are borne entirely by the customer.

1. Check the tracking details in your shipping confirmation email.

2. Contact the carrier directly about delivery status.

3. Confirm the accuracy of your shipping address.

4. Reach out to support@toddletot.us within 30 days of order shipment. We will help to investigate the missing package and determine next steps.If an incorrect or incomplete address is provided and the order has already been shipped, we may not be able to correct the delivery address.If your package is returned due to incorrect address information, additional shipping costs may apply when reshipping.